If life in danger call Triple Zero 000
If life in danger call Triple Zero 000

Lifeline Australia Directors

Jacinta Munro

Chairperson

Director qualifications: BBus (Accounting), CA, GAICD.

Experience: Jacinta is a Chartered Accountant with 30 years’ experience with KPMG of which more than 20 years has been as Partner.  Jacinta currently has the role of Partner responsible for Regulatory Compliance.  Her experience spans audit, governance, compliance and risk advisory services and she has extensive experience working with Boards. She is a graduate and member of the AICD and is a key figure in the financial services industry in Melbourne.

Travis Dillon

Deputy Chair

Director qualifications: MBA, Adv Dip RBM, MAICD.

Experience: Travis joined the Board in November 2017. Travis has over 30 years’ experience in the agribusiness industry. Having worked previously for Ruralco Holdings Limited & Wesfarmers subsidiary Landmark. His previous directorships include several of the Ruralco entities. Travis is the current Chair of Select Harvests and non-executive director of Australian Grain Technologies. Over his career Travis has had extensive involvement in Rural & Regional Australia and is passionate about bringing this experience to Lifeline.

Tony Windever

Chair Service Committee

Director qualifications: Bec, GAICD

Experience: Tony is an accomplished senior executive with 25 years’ experience in the information technology, financial services, and government sectors. With leadership roles spanning national, regional, and global theatres, Tony has led organisations and businesses of significant scale and complexity. With strategic and operational accountability across all enterprise functions, Tony has notable experience in general management, strategy and transformation, sales and marketing, customer experience management, and service delivery. He is currently the Chief Operating Officer at Coal Long Service Leave Corporation, responsible for strategic leadership and operational management of the scheme. Tony’s prior role was Managing Director for Unisys Asia Pacific where he was also Chair of the Unisys Australia Board. In the preceding years, Tony held executive leadership positions at Adobe and Dell.

Rev. Geoff Flynn

Director qualifications: BE (Communications), BD, MA (Pastoral Supervision). GAICD

Experience: Geoff is an ordained Minister of the Uniting Church in Australia, serving three congregations in Tamworth. Geoff has 30 years of experience serving in leadership positions within the Church including the NSW/ACT Boards of the UCA Synod and UnitingCare (now Uniting). Geoff is passionate about promoting mental health, and is an experienced Defence and Mental Health Chaplain, and Clinical Pastoral Educator. He has a strong interest in Public Theology and the integration of Christian proclamation and community service.

Michelle Phillips

Chair Governance Committee

Director qualifications: BA LLB GAICD

Experience: Michelle joined the Board in 2019 and was a Lifeline Telephone Crisis Supporter for 5 years, most recently based in Maroochydore. Michelle is also a lawyer with over 30 years’ experience as a commercial litigator. She has been involved in management from early in her career as a partner of national and international firms, sitting on her firms’ boards and executive committees. She was one of the early female managing partners of a law firm, and throughout her career has been a champion of diversity in the workplace. Since 2016, Michelle has been the principal of Harpur Phillips, and is a trusted advisor to a small number of clients, advising mainly on governance and risk management.

Robert Hubbard

Chair Audit Committee

Director qualifications: BA (Hons), Accy, FCA

Experience: Robert Hubbard has more than 30 years’ experience in accounting, corporate finance, assurance and audit. Robert was a partner at PwC up to his retirement in 2013. Since 2013, Robert has been a non-executive director of a number of ASX-listed companies including Bendigo and Adelaide Bank, Allkem Limited (formerly Orocobre), Healius and Central Petroleum. Robert is currently a non-executive director of RACQ, Kallipr Pty Ltd and JK Tech.

Donna Shkalla

Director qualifications: BSW, BA (Humanities), GradDipMgmt, MBA (Marketing Management), GAICD

Experience: Donna is the Group Executive - Family and Disability Services & Lifeline Queensland for UnitingCare Queensland.  Donna has been part of the UnitingCare/Lifeline family since 2014.  Donna is an experienced leader and social worker.  Donna is passionate about supporting and enabling teams to create and deliver service to strengthen and improve the wellbeing of individuals, families and communities.  As a strategic and transformational leader, Donna explores what's possible and creates opportunities to make them happen.  Before joining UnitingCare, Donna had a long and varied career in the community services sector, from her early days in Youth Work in Australia to her work in the Uniting Kingdom as a Child Protection Social Worker and Leader to her work as a Social Development Consultant in Kosovo.  Throughout her career, Donna has focused on delivering quality services which are informed and co-created with the people they support and underpinned by research and evidence of what works.  Donna is a published author in the field of critical thinking. 

Donna holds a Bachelor of Social Work, Bachelor Arts (Humanities), Graduate Certificate and Diploma in Management, an MBA (Marketing Management) and is an Australian Institute of Company Directors Graduate and a Chief Executive Women's graduate.

Dr. Daniel Mainville

Director qualifications: BSc (Eng)(Honours), M.Sc., PhD, GAICD, FARLF

Experience: Dr Daniel Mainville is the Manager Strategic Engagement (Transition & Rehabilitation) at Loy Yang B Power Station. He brings senior level experience in government, consulting and private industry leading stakeholder management, strategy development, innovation programs, and emergency preparedness, response and recovery. Daniel was elected to the Board in November 2017. He  also served on the Board of Lifeline Gippsland Inc. retiring in 2023. Living in regional Victoria, Daniel brings to the Board a passion for helping communities embrace diversity and build resilience with particular focus on supporting LGBTQIA+ people.

Daniel possesses advanced qualifications in environmental engineering and business management including an MBA. He is a Fellow of the Australian Rural Leadership Foundation and a graduate member of the Australian Institute of Company Directors.

Linda O’Farrell

Director Qualifications: BEc

Experience: As a senior people and culture executive Linda has shaped people strategy for leading international resources companies including Fortescue Metals Group and BHP during periods of massive growth, fostering values-based cultures of innovation and inclusion.

Linda is a director at Austin Engineering and Rocky Bay Limited. Linda’s passion for leadership, mental health and community wellbeing is channelled through directorships at Lifeline Australia, the Australian Institute of Management WA and Netball WA.

Linda’s expertise encompasses culture and organisational design, workplace relations, leadership development and succession planning, change leadership, diversity and inclusion and people systems. Linda works across industry sectors through her people and culture advisory, Go Higher.

Linda holds a Bachelor of Economics (Honours in Industrial Relations) from the University of Western Australia and is a member of the Australian Institute of Company Directors and Chief Executive Women.

Dr. Sharon Ponniah

Director qualifications: PhD, BSc (Hons)

Experience: Dr. Sharon Ponniah is an Executive at Quantium Health after previously leading a national mental health business as a Partner in PwC’s health practice. She is a public health and policy specialist and has worked in the public and private sectors managing research, evaluation and population health programs at State and National level, in Australia and New Zealand. She has held roles with the Ministry of Health New Zealand; worked for large Crown Entities; and for the George Institute for Global Health. With a PhD in public health, she is a published academic and continues to review NHMRC grants for public health and policy.

Sharon’s career has been driven by a passion to reduce inequity, increase sustainability and impact social agendas. She currently leads Quantium Health’s Public Health consulting business, specialising in data science, generative AI to support public policy reform. Sharon was instrumental in the establishment of the Champions of Change Coalition Health Group, working alongside Elizabeth Broderick and the Champions of Change team to bring together this group of leaders on gender equality from across the health sector.

Andrew Moore

Director qualifications: GradDipMgt, GradCert Suicidology, MAICD 


Experience: Andy Moore is a General Manager Wesley Community Services including responsibility for National Lifeforce Suicide Prevention Services. Andy has over 25 years of leadership and management experience across community services, mental health and suicide prevention. Andy has a lived experience of suicide and has been actively involved in the design and delivery of suicide prevention networks, suicide prevention training, suicide aftercare, suicide memorial services and older persons mental health.  Andy’s career includes strategic and operational management of clinical mental health services, counselling, youth services, accommodation, disability, aged care, national Aboriginal and Torres Strait Islander programs.

Philippa Watson

Director qualifications: LLB/BA (Hons 1), GAICD

Experience: Philippa Watson is CEO of Ubank, an award-winning digital bank owned by National Australia Bank. Prior to Ubank, Philippa held a range of senior executive roles spanning service leadership, contact centre management, digital banking, technology, operations, finance, risk management, compliance, merger-integration and strategy. These roles have involved accountability for functions in Australia, USA, UK, China and South Africa. Philippa is passionate about the role organisations can and should play in community wellbeing.  Philippa is a Director of the National Australia Bank’s venture capital fund and a member of Chief Executive Women.

Co-opted board committee members

Kristy Do

(Co-opted member of the Governance Committee)

MAICD

Governance Committee co-opted since 2018

Kristy Do is the CEO and founder of Alintium Consulting. She is an experienced financial services executive with substantive experience in financial services law, people and business management, strategy, corporate governance and compliance management spanning over 23 years working in the legal profession and the financial services industry including as General Counsel & Company Secretary for Nikko Asset Management, Company Secretary for Mirvac Group and Senior Lawyer for ANZ Wealth.  Kristy also spent 6 years with the Australian Securities and Investments Commission in enforcement litigation and compliance roles ending her service there as Manager of the Compliance Directorate for Financial Services responsible for ensuring compliance with Australian financial services law by large entities regulated by ASIC. 

Kristy holds a Bachelor of Laws and Bachelor of Science (Architecture) degrees from the University of Sydney. She has completed the Company Directors course from the Australian Institute of Directors. She holds a practising certificate and is a member of the Law Society of New South Wales.

  

Sam Hinchliffe

(Co-opted member of the Audit & Risk Committee)

Audit and Risk Committee co-opted since 2015

Sam is an auditor and adviser to large and medium-sized financial institutions. He enjoys nothing more than thoroughly understanding the business model that his clients have in place and the processes and controls that they operate to meet their business objectives. He prides himself as being easy to do business with. His passion for what he does, combined with years of experience, enables him to provide significant value through the assurance services he offers.

His areas of expertise include:

  • Audit and Assurance Services
  • Accounting Advice: IFRS
  • Controls Advisory (including Sarbanes Oxley)
  • Risk Management
  • Regulation (specialising in APRA regulation)
  • Due diligence

  

Peter Morrison

(Co-opted member of the Service Committee)

Service Committee Co-opted since 2019

Peter joined the Lifeline Service Committee in July 2019. He is a Consulting Director of LimeBridge Australia. He has significant industry experience in customer service delivery in Australia, the United Kingdom, and the USA. Over the last 20 years, he has transformed many of Australia’s largest institutions. Peter grew up in Sydney and studied accounting at UNSW and more recently, four years post-graduate Psychology at Sydney University. Peter has gained a wide experience in financial service firms within Australia as well as working for Coopers & Lybrand in the UK. Limebridge is a customer experience consulting firm in Australia, well known for operational transformation and improvement programs that continues to create value for Australia’s largest companies.

  

Zoe Henham

(Co-opted member of the Audit & Risk Committee)

Audit and Risk Committee co-opted since 2020

After graduating from Melbourne University with a Bachelor of Commerce, Zoe began her career at Arthur Andersen in Melbourne in 1995 as a chartered accountant, before moving into Human Resources when she relocated to London in 1998 where she worked at premier investment banking firms. In 2004, Zoe relocated to Hong Kong where she worked in the leadership capacity of Global Head of Human Resources in the financial services sector for 12 years. Given her Audit, People and Culture background her skills in risk management, strategy, audit, and operational control are significant. Further, she was a member of the global crisis management committee through some of the world’s most challenging crisis events in recent times.

Her knowledge in the not for profit sector is founded on her experiences with corporate social responsibility, employee volunteering and engagement programmes, as well as numerous grassroots initiatives. While in Hong Kong she was a member of The Women’s Foundation’s Board of Governors. She relocated to Perth in late 2017 before being appointed Board Chair of the Women’s Legal Service WA in 2018.

Whilst always considering matters through a “human lens”, Zoe applies a pragmatic, innovative, and solutions orientated mind-set to all that she does with particular strengths around strategy, governance, risk management, and sustainability in the pursuit of building resilient, safe and healthy communities.